Download Game Client

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Game Client

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Installation Instructions

1 Download the Full Client above
2 Extract the ZIP file to your preferred location
3 Run Neuz.exe as Administrator
4 The patcher will automatically update to the latest version
5 Log in with your account credentials and play!

System Requirements

Operating System Windows 10/11
Graphics DirectX 9+
RAM 4 GB minimum
Storage 5 GB available space
Network Broadband internet connection

Troubleshooting

Missing DirectX Runtime

If you get a DirectX-related error on launch, install the DirectX End-User Runtime from Microsoft.

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Missing Visual C++ Runtime

If the game fails to start with a DLL error, install the Visual C++ Redistributable (x64) from Microsoft.

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Antivirus Blocking the Game

Some antivirus software may flag the game client as a false positive. Add your game installation folder and Neuz.exe to your antivirus exclusion list. In Windows Defender: Settings → Virus & threat protection → Exclusions → Add folder, then Add an exclusion → File and select Neuz.exe.

Firewall Blocking Connection

As a last resort, if you cannot connect to the server, add Neuz.exe to your Windows Firewall exception list. Open Windows Defender Firewall → Allow an app → Add and browse to Neuz.exe in your game folder.