Privacy Policy

This Privacy Policy forms part of the Terms of Service governing your use of the platform.

• Service refers to the Ragyra game, website, servers, and all related features.
• Users refers to any individual accessing or using the Service.
• We / Us / Our refers to Ragyra and any affiliated entities involved in operating the Service.

We may collect information that you voluntarily provide when using the Service, and certain technical data may be collected automatically.

Information You Provide

• Account credentials (such as username and email address)
• Encrypted or hashed authentication data (e.g. passwords)
• Profile details (such as avatars or optional information)
• Communications with support or administration
• Content shared through community features (if available)

Information Collected Automatically

We may also infer approximate location (such as country or region) based on your IP address for security and system optimization purposes.

• IP address
• Device type, operating system, and browser
• Gameplay activity and session data (logins, actions, duration)
• Performance data and error logs
• General usage statistics

Third-Party Services

If you use external services (such as payment providers or authentication systems), we may receive limited information necessary to:

We do not have access to full payment card details, as these are handled securely by third-party providers.

• Process transactions
• Verify account access

We use cookies and similar technologies to:

Analytics tools are used strictly for internal purposes such as:

You may disable cookies through your browser settings, although some features of the Service may not function properly as a result.

• Maintain user sessions
• Improve functionality and user experience
• Analyze service performance and stability
• Measuring traffic and usage patterns
• Monitoring system performance
• Improving gameplay and features

We use collected data to:

• Provide and maintain the Service
• Create and manage user accounts
• Enable gameplay and in-game interactions
• Process payments and confirm transactions
• Respond to user inquiries and support requests
• Detect, prevent, and investigate fraud or abuse
• Improve performance, stability, and user experience
• Comply with applicable legal obligations

We do not sell or rent personal data.

Information may only be shared in the following circumstances:

• With trusted service providers (e.g. hosting or infrastructure partners) under strict confidentiality obligations
• When required by law, regulation, or legal process
• To protect the rights, safety, or integrity of users, the Service, or the public
• In connection with a merger, acquisition, or asset transfer (where legally required notice will be provided)

We retain user data only for as long as necessary to:

When data is no longer required, it is deleted or anonymized where reasonably possible.

• Operate and maintain the Service
• Fulfill legal and regulatory requirements
• Resolve disputes and enforce agreements
• Ensure security and prevent abuse

We implement appropriate technical and organizational measures to safeguard user information.

However, no system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their account credentials.

Depending on your jurisdiction (including under the GDPR), you may have the right to:

Requests must include sufficient information to verify your identity.

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal obligations
• Restrict or object to certain processing activities
• Request a copy of your data in a portable format

Your information may be processed and stored in jurisdictions where we or our service providers operate.

Where required, appropriate safeguards are implemented to ensure data protection compliance.

We may revise this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last updated" date. Continued use of the Service after changes indicates your acceptance of the updated Policy.